FAQ

Orders

How Can I Change Or Cancel My Samp.ly Order After It Has Been Submitted?

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Why Was My Order Delayed Or Canceled?

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What If My Delivered Order Is Damaged?

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Why Is My Order Arriving In Multiple Shipments?

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Why Is There A Charge On My Card If My Order Was Canceled?

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What Happens Once You Receive My Order?

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How Can I Find The Best Search Results To My Question?

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What Is The Status Of My Online Order?

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What Is An Authorization Hold?

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Pricing & Promotions

How Can I Get A Price Adjustment?

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Samp.ly's Online Catalogs

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What Is Samp.ly's Money And How Do I Redeem It?

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Checkout Help

Which Payment Methods Can I Use For My Samp.ly Purchases?

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What Do I Do If I'm Having Trouble With A Promotional Code During Checkout?

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What Is Apple Pay?

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How Do I Check Out Online?

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Why Am I Getting A Credit Card Error When Purchasing Online?

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Why Aren't The Bonus Offers Or Free Gifts That I Added Available At Checkout?

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Does Samp.ly Charge Sales Tax?

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What Is Google Pay?

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What Do I Do If An Item In My Shopping Bag Is Unavailable?

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How Do I Add Items To My Shopping Bag?

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Shipping & Delivery

How Can I Track My Order?

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When Will I Receive My Order?

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Free Shipping Policy

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How Can I Sign Up For Delivery Text Notifications?

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